Terms of service
If you do not understand these “Terms and Conditions,” it is your responsibility to ask a representative of Granadilla to explain them to you before you accept them and/or continue using the Website.
These Website "Terms and Conditions" govern the sale of "Products" (as outlined herein) and the use of the Website.
These "Terms and Conditions" are binding and enforceable against every person that accesses or uses this Website.
By using the Website, you acknowledge that you have read and agree to be bound by these "Terms and Conditions."
These "Terms and Conditions" apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 ("the CPA").
Registering, Guest Check Out & Using the Website
Only Registered Users and/or Guests (Guest Check Out) may purchase "Products" on the Website.
To register, you must provide a unique username and password as well as certain personal details and/or information to Granadilla.
You acknowledge that you will only use your username and password to access the Website and to purchase "Products," and that you will not disclose your username and password to any third party.
You agree to notify Granadilla immediately upon becoming aware of or reasonably suspecting any unauthorized access to or use of your username and password and that you will take the necessary steps to mitigate any resultant loss and/or damage.
By using the Website, you warrant that you are (18) years of age and/or older. If you are under the age of (18) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the supervision of your legal guardian and/or parent. If your legal guardian and/or parent give "their" consent, then "they" agree to be bound by these "Terms and Conditions."
You may not use the Website to distribute any material, electronic or otherwise which is defamatory, offensive, contains or amounts to hate speech, or is in any way unlawful or harmful.
You may not display, publish, copy, print, post or use the Website and/or the information contained herein without the express prior written consent of a Granadilla Representative.
Ownership and Copyright
The contents of the Website, including any material, information, software, icons, text, graphics, layouts, images, sound clips, advertisements, video clips, trade names, logos, trademarks, designs, and service marks which are displayed on or incorporated in this Website are protected by law, including but not limited to copyright and trademark law.
The Website Content is the property of THE CAPE DOCTOR PTY LTD, and/or its advertisers, sponsors, and the like.
Any use, distribution, or reproduction of the Website Content is prohibited without the express prior written consent of a Granadilla Representative.
Where any of the Website Content has been licensed to THE CAPE DOCTOR PTY LTD or belongs to any third party, your rights of use will also be subject to any terms and conditions that that licensor or third party imposes from time to time, and you agree to comply with such third-party terms and conditions.
Disclaimer
The use of the Website is entirely at your own risk, and you assume full responsibility for any risk or loss resulting from the use of the Website or reliance on any information on the Website.
THE CAPE DOCTOR PTY LTD disclaims liability for any damage, loss, or liability, whether direct, indirect, or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content herein unless otherwise provided by law.
Any views or statements made or expressed on the Website are not necessarily the views of THE CAPE DOCTOR PTY LTD, its owners, shareholders, directors, employees, and/or agents.
While THE CAPE DOCTOR PTY LTD takes reasonable measures to ensure that the content of the Website is accurate and complete, it makes no representations or warranties, whether express or implied, as to the quality, operation, integrity, availability, or functionality of the Website or as to the accuracy, completeness, or reliability of any information on the Website.
In addition to the disclaimers contained elsewhere in these "Terms and Conditions," THE CAPE DOCTOR PTY LTD also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, or any other data that can corrupt, destroy, compromise, disrupt, disable, harm, and/or jeopardize your computer system, computer network, hardware, or software in any way.
Limitation of Liability
THE CAPE DOCTOR PTY LTD shall not be liable for any direct, indirect, incidental, special, or consequential loss or damages, which might arise from your use of, or reliance upon, the Website or the content contained in the Website; or your inability to use the Website, and/or unlawful activity on the Website and/or any linked third-party website.
You hereby indemnify THE CAPE DOCTOR PTY LTD against any loss, claim, or damage that may be suffered by yourself or any third party arising in any way from your use of this website and/or any linked third-party website.
Privacy Policy
THE CAPE DOCTOR PTY LTD will take reasonable measures to protect your privacy.
If you register as a Registered User and/or Guests (Guest Check Out) on the Website, we may require you to provide us with personal information which includes but is not limited to your:
- Name and Surname
- Date of Birth
- Email Address
- Physical Address
- Cell Phone Number
Should your personal information change, you are required to inform us and provide us with your changes as soon as reasonably possible to enable us to update your personal information accordingly.
You agree to provide accurate and current information and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything. THE CAPE DOCTOR PTY LTD will not use your personal information for any purpose other than as stated above without your express consent. We will not use or disclose your personal information to third parties without your consent unless the use or disclosure is required:
- To comply with applicable law, order of court, or legal process served on THE CAPE DOCTOR PTY LTD
- To protect and defend the rights or property of THE CAPE DOCTOR PTY LTD.
We will be entitled to disclose your personal information to those of our employees and/or third-party service providers who assist us to interact with you via our Website or email, for the sale of "Products" or when delivering "Products" to you, and thus need to know your personal information to communicate with you.
We will treat your personal information as strictly confidential and take the appropriate technical and organizational measures to ensure that your personal information is kept secure and is protected.
We will promptly notify you if we become aware of any unauthorized use, disclosure, or processing of your personal information.
THE CAPE DOCTOR PTY LTD undertakes never to sell or make your personal information available to any third party unless we are compelled to do so by law. In particular, in the event of a fraudulent online payment, THE CAPE DOCTOR PTY LTD reserves the right to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure.
Changes to these "Terms and Conditions"
THE CAPE DOCTOR PTY LTD may, in its sole discretion, change the "Terms and Conditions" or any part thereof at any time. Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such updated or amended "Terms and Conditions" have been displayed on the Website, you will be deemed to have accepted such updates or amendments.
"Terms and Conditions" of Sale
Registered Users and/or Guests (Guest Check Out) may place orders for "Products" as long as the "Products" are available and have not been sold out.
An agreement of sale between you and THE CAPE DOCTOR PTY LTD will come into effect upon completion of payment or payment authorization being received by THE CAPE DOCTOR PTY LTD and by delivery of the "Products" to you.
You acknowledge that stock of all "Products" on offer is limited. When "Products" are no longer available, THE CAPE DOCTOR PTY LTD will notify you, and you shall be entitled to either be credited or refunded for any payments already made by you.
While THE CAPE DOCTOR PTY LTD will take all reasonable efforts to monitor stock levels, we cannot guarantee the availability of stock, and we will only be liable for delivery of the "Products" when the "Products" are available.
Payment
All transactions are encrypted using the applicable encryption technologies and expertise.
Payment can be made for "Products" through and/or via:
- Credit Card
- Debit Card
- EFT
- Snapscan
Where payment is made by credit card, we may require additional information to authorize and/or verify the validity of payment. In such cases, we reserve the right to withhold delivery until such time as the additional information is received by us and authorization is obtained by us for the amounts.
If you pay via direct bank deposit or EFT, payment must be made within (5) calendar days of the order being placed.
Once you accept these "Terms and Conditions," you will be directed to a secure site for payment of the applicable purchase price for the "Products." Registered Users and/or Guests (Guest Check Out) may place orders for "Products" as long as the "Products" are available and have not been sold out.
Delivery of Goods
Purchased "Products" will be dispatched and/or shipped within the first 48 working hours of THE CAPE DOCTOR PTY LTD receiving the receipt of payment and/or payment confirmation.
Working in accordance with our preferred courier's services, we endeavor to deliver as quickly and safely as possible. Our standard delivery time for local (SA) deliveries is 2-3 working days. Our standard delivery time for international (non-SA) deliveries is 5-7 working days. However, delivery times do change, and THE CAPE DOCTOR PTY LTD cannot be held liable for not meeting the standard delivery times mentioned above.